The “Change Email” feature allows you to update your account email address directly through your profile settings. This process is designed to be secure and user-friendly, reducing the need for manual interventions and improving your overall user experience.
🧭 Step-by-Step Guide
Step 1 – Initiate email change • Access your profile settings on app.bkbn.com • Scroll down the page • Click on the "change email address" button
Step 2 – Enter new email Enter your new email address and proceed. The system checks for the correct email format and ensures the new email is not already in use.
Step 3 – Email verification A verification email will be sent to the new address. You must click the verification link within 24 hours to confirm the change.
Step 4 – Completion Once verified, the email address is updated across the system. You will need to login again. The new email will be used for all future logins and communications.